MyVaidh
Terms of Use

Terms of Use

Please read these terms carefully before using our Platform.

Last Updated: February 6, 2025

Welcome to MyVaidh ("we," "our," or "us"). These Terms of Use ("Terms") govern your use of our website (www.myvaidh.com), our mobile application (MyVaidh App), and any related services (collectively, the "Platform").

By accessing or using the Platform, you agree to be bound by these Terms. If you do not agree, please do not use our services.

1. Nature of Service

MyVaidh is a technology platform that connects users seeking home healthcare services ("Users") with independent healthcare professionals, including General Duty Attendants (GDAs) and Nurses ("Caregivers").

Important Disclaimer: MyVaidh is not a hospital and does not provide emergency medical services. The Platform is designed for non-emergency, planned home care. In case of a medical emergency, call an ambulance (102/108) immediately.

2. Eligibility

You must be at least 18 years old and capable of entering into a legally binding contract under the Indian Contract Act, 1872, to use this Platform.

3. User Accounts

Accuracy: You agree to provide accurate, current, and complete information (including medical history and address) during registration.

Security: You are responsible for maintaining the confidentiality of your account credentials. You accept responsibility for all activities that occur under your account.

4. Prohibited Conduct

You agree not to:

  • Use the Platform for any illegal purpose or in violation of any local, state, or national law.
  • Harass, abuse, or harm another person, including our Caregivers or support staff.
  • Attempt to bypass the Platform by soliciting Caregivers for direct employment outside of MyVaidh ("Poaching").

5. Intellectual Property

All content on this Platform, including text, graphics, logos, and software, is the property of MyVaidh or its licensors and is protected by Indian and international copyright laws.

6. Limitation of Liability

To the fullest extent permitted by law, MyVaidh shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of the Platform.

7. Governing Law

These Terms shall be governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in New Delhi.

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