Privacy Policy
& Declaration

1. Information We Collect

We collect the following types of information:

• Personal Information: Name, Phone Number, Email Address, Physical Address.
• Sensitive Personal Data (Health): Medical prescriptions, discharge summaries, diagnostic reports, and patient vitals logs required to provide care.
• Location Data: We collect precise location data from the MyVaidh App to track Caregiver attendance and ensure safety.

2. How We Use Your Data

We use your data solely to:

• Assess the patient's medical needs and assign the correct Caregiver.
• Monitor the patient's health progress.
• Process payments and billing.
• Comply with legal obligations.

We do NOT sell your personal health data to third-party advertisers.

3. Data Sharing

We may share your data with:

• Assigned Caregivers: To enable them to provide treatment.
• Law Enforcement: If required by a court order or legal process.

4. Data Security

We implement industry-standard encryption and security measures to protect your data. However, no transmission over the internet is completely secure. You transmit data at your own risk.

5. Your Rights

You have the right to request access to or correction of your data. To request account deletion, please contact us at privacy@myvaidh.com.

Note that we may retain transaction records for tax and legal purposes as required by Indian law.